Res-Q Help Desk Now Available

Get a free consultation - talk to one of our IT experts and find out whats the best solution for you - Call 0865556500
  • Testimonials

    Thanks Nick and Michael for responding to our computer concerns over the busy New Year period .The fact that you are available ,are so accommodating to non-technical clients , and so swift in responding either remotely or in person ,is just so appreciated …………Brian Hunt, Entopia Wines

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Res-Q Helpdesk – To Make IT Support Easier and Even More Transparent.

Ever wanted to contact someone and request support or simply chat to a consultant about the computer glitch or report an issue? Now help is at your fingertip.

Most of our Managed Services clients have started using a Help Desk tool that allows tracking of the tickets fast and easy. There is a number of features you could benefit from:

  • Create the ticket using your mobile or Desktop application. Take a screenshot of the problem and get it uploaded to a ticket;
  • Have access to a Learning Library to find answers and tips on how to use the Windows 8, Outlook 2013 and more;
  • Chat to a consultant and get the answers you need right away;
  • Look up the invoices.

The short video on how to use the our Help Desk System will be posted this week on our facebook page.